Privacy policy
Crafty Moments (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person). This policy sets out how we will collect, use, disclose and protect your personal information. This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
WHO DO WE COLLECT YOUR PERSONAL INFORMATION FROM
We collect personal information about you from:
you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products
third parties where you have authorised this or the information is publicly available.
If possible, we will collect personal information from you directly.
How we use your personal information
We use your personal information for the following purposes:
To process your orders and provide you with the products and services you have requested.
To manage your account and keep you updated on your orders.
To send you marketing communications, such as newsletters and special offers.
To improve our products and services.
To protect our business and prevent fraud.
Who we disclose your personal information to
We may disclose your personal information to the following third parties:
Our service providers, such as our payment processor and shipping company.
Our business partners, such as our marketing partners and affiliates.
a person who can require us to supply your personal information (e.g. a regulatory authority)
any other person authorised by the Act or another law (e.g. a law enforcement agency)
any other person authorised by you.
How we protect your personal information
We take reasonable steps to protect your personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. We use a variety of security measures, including:
Secure servers
Firewalls
Encryption
Access controls
Your rights
Accessing your personal information
You have the right to access your personal information that we hold. To request access to your personal information, please contact us at sales@craftymoments.co.nz
Correcting your personal information
You have the right to correct any of your personal information that we hold that is inaccurate or incomplete. To request a correction to your personal information, please contact us at sales@craftymoments.co.nz
Contact us
If you have any questions about this privacy policy or our handling of your personal information, please contact us below!